Frequently Asked Questions

Everything you need to know about your South Park Shop orders.

What is the standard shipping time for South Park Shop orders?

Standard shipping typically takes 5-7 business days within the United States. International shipping times vary by location, usually ranging from 10-21 business days.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn and unwashed apparel. Simply visit our Returns Portal to generate a prepaid shipping label and start your refund or exchange process.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How should I care for my South Park printed apparel?

To preserve the quality of the print, we recommend washing your garments inside out in cold water and tumble drying on low heat or hanging to dry.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your package's progress.

Are your products officially licensed?

Absolutely. All merchandise sold on South Park Shop is 100% officially licensed, ensuring high-quality designs and authentic artwork from the show.